Alessandra Agostini, Giorgio De Michelis. Improving Flexibility of Workflow Management Systems. In Wil M. P. van der Aalst, Jörg Desel, Andreas Oberweis, editors, Business Process Management, Models, Techniques, and Empirical Studies. Volume 1806 of Lecture Notes in Computer Science, pages 218-234, Springer, 2000. [doi]
Abstract is missing.