Benefits Resulting from the Combined Use of ISO/IEC 15504 with the Information Technology Infrastructure Library (ITIL) - researchr publication authors

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Béatrix Barafort, Bernard Di Renzo, Olivier Merlan. Benefits Resulting from the Combined Use of ISO/IEC 15504 with the Information Technology Infrastructure Library (ITIL). In Markku Oivo, Seija Komi-Sirviö, editors, Product Focused Software Process Improvement, 4th International Conference, PROFES 2002, Rovaniemi, Finland, December 9-11, 2002, Proceedings. Volume 2559 of Lecture Notes in Computer Science, pages 314-325, Springer, 2002. [doi]

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