The progression of online trust in the multi-channel retailer context and the role of product uncertainty

Gee-Woo Bock, Jumin Lee, Huei Huang Kuan, Jong-Hyun Kim. The progression of online trust in the multi-channel retailer context and the role of product uncertainty. Decision Support Systems, 53(1):97-107, 2012. [doi]

Abstract

Abstract is missing.