How companies engage customers around accessibility on social media

Erin L. Brady, Jeffrey P. Bigham. How companies engage customers around accessibility on social media. In Sri Kurniawan, John Richards, editors, Proceedings of the 16th international ACM SIGACCESS conference on Computers & accessibility, ASSETS '14, Rochester, NY, USA, October 20-22, 2014. pages 51-58, ACM, 2014. [doi]

Abstract

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