Bill Davey, Chris Cope. Consultants experience of requirements elicitation conversations - An empirical model. In Susan Newell, Edgar A. Whitley, Nancy Pouloudi, Jonathan Wareham, Lars Mathiassen, editors, 17th European Conference on Information Systems, ECIS 2009, Verona, Italy, 2009. pages 1283-1294, 2009. [doi]
Abstract is missing.