'MASTerful' Matchmaking in Service Transactions: Inferred Abilities, Needs and Interests versus Activity Histories

Hyunggu Jung, Victoria Bellotti, Afsaneh Doryab, Dean Leitersdorf, Jiawei Chen, Benjamin V. Hanrahan, Sooyeon Lee, Daniel Turner, Anind K. Dey, John M. Carroll. 'MASTerful' Matchmaking in Service Transactions: Inferred Abilities, Needs and Interests versus Activity Histories. In Jofish Kaye, Allison Druin, Cliff Lampe, Dan Morris, Juan Pablo Hourcade, editors, Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, San Jose, CA, USA, May 7-12, 2016. pages 1644-1655, ACM, 2016. [doi]

Abstract

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