Table of Contents

• Attitudes toward online availability of US public recordsSean A. Munson, Daniel Avrahami, Sunny Consolvo, James Fogarty, Batya Friedman, Ian E. Smith. 2-9 [doi]
• Automatically generating citizen-focused brochures for public administrationNathalie Colineau, Cécile Paris, Keith Vander Linden. 10-19 [doi]
• Publishing open statistical data: the Spanish censusJavier D. Fernández, Miguel A. Martínez-Prieto, Claudio Gutiérrez. 20-25 [doi]
• Types of shared services business models in public administrationAnton Joha, Marijn Janssen. 26-35 [doi]
• e-government: integrated services frameworkHafedh Chourabi, Sehl Mellouli. 36-44 [doi]
• Application of the MINOE regulatory analysis framework: case studiesJulia A. Ekstrom, Gloria T. Lau, Kincho H. Law, Matthew Hardy. 45-53 [doi]
• Promoting international digital government research collaboration: an experiment in community buildingSharon S. Dawes, Natalie Helbig, Meghan E. Cook. 54-63 [doi]
• Evaluating the structure of cross-boundary digital government research collaboration: a social network approachDjoko Sigit Sayogo, Jing Zhang 0006, Theresa A. Pardo. 64-73 [doi]
• Understanding the capabilities and critical success factors in collaborative data sharing network: the case of dataONEDjoko Sigit Sayogo, Theresa A. Pardo. 74-83 [doi]
• Modeling digital preservation capabilities in enterprise architectureChristoph Becker 0001, Gonçalo Antunes, José Barateiro, Ricardo Vieira, José Luis Borbinha. 84-93 [doi]
• Analysis of enterprise architecture frameworks in the context of e-participationSabrina Scherer, Maria Wimmer. 94-103 [doi]
• Modelling and simulation to facilitate policy choices: the impact of policy modelling gaps on good governanceMelanie Bicking. 104-111 [doi]
• Social media use by government: from the routine to the criticalAndrea L. Kavanaugh, Edward A. Fox, Steven D. Sheetz, Seungwon Yang, Lin Tzy Li, Travis Whalen, Donald Shoemaker, Paul Natsev, Lexing Xie. 121-130 [doi]
• Government policies on the use of social media: legislating for changeDerek Hansen, John Carlo Bertot, Paul T. Jaeger. 131-140 [doi]
• Public process management: a method for introducing standard business reportingJoris Hulstijn, Remco van Wijk, Niels de Winne, Nitesh Bharosa, Marijn Janssen, Yao-Hua Tan. 141-150 [doi]
• Managing the transformation to standard business reporting: principles and lessons learned from the NetherlandsNitesh Bharosa, Remco van Wijk, Marijn Janssen, Niels de Winne, Joris Hulstijn. 151-156 [doi]
• Developing an ontology for the U.S. patent systemSiddharth Taduri, Gloria T. Lau, Kincho H. Law, Hang Yu, Jay P. Kesan. 157-166 [doi]
• We-Government: an anatomy of citizen coproduction in the information ageDennis Linders. 167-176 [doi]
• Next steps in e-government crowdsourcingJanice Warner. 177-181 [doi]
• Does the early bird move the polls?: the use of the social media tool 'Twitter' by U.S. politicians and its impact on public opinionSounman Hong, Daniel Nadler. 182-186 [doi]
• Technical foundations to cut down administrative red tape: the case of the Canton of VaudOlivier Glassey, Sophie Pichaureaux. 187-191 [doi]
• eAdmin: an e-government system for the Galician regionGuillermo de Bernardo, Ángeles S. Places, Sergio Folgar, José Luis López López, Ana Cerdeira-Pena. 192-197 [doi]
• Social media in the public sector: perceived benefits, costs and strategic alternativesSergio Picazo-Vela, Isis Gutiérrez-Martínez, Luis F. Luna-Reyes. 198-203 [doi]
• The "dark side" of information technology: a survey of IT-related complaints from citizensSunil Choenni, Erik Leertouwer, Tony Busker, Ingrid Mulder. 204-212 [doi]
• Citizen-centric approaches to e-government and the back-office transformationLuis F. Luna-Reyes, José Ramón Gil-García, José A. Celorio Mansi. 213-218 [doi]
• Towards transparent policy decision making process: a case study for Seoul metropolitan governmentJune-Suh Cho, Soon Ae Chun. 219-224 [doi]
• Case study in e-government education programs: preparing future government information professionalsPaul T. Jaeger, John Carlo Bertot, John A. Shuler, Jessica McGilvray. 225-228 [doi]
• code of federal regulationsRobert C. Richards Jr., Thomas R. Bruce. 229-234 [doi]
• Efficient traffic crash and snow complaint GIS systemAnthony Ngo, Peter Z. Revesz. 235-244 [doi]
• Open government and e-government: democratic challenges from a public value perspectiveTeresa M. Harrison, Santiago Guerrero, G. Brian Burke, Meghan E. Cook, Anthony M. Cresswell, Natalie Helbig, Jana Hrdinová, Theresa A. Pardo. 245-253 [doi]
• Open government implementation model: a stage model for achieving increased public engagementGwanhoo Lee, Young Hoon Kwak. 254-261 [doi]
• What is open government?: one year after the directiveDennis Linders, Susan Copeland Wilson. 262-271 [doi]
• Design observations regarding public safety networksJane Fedorowicz, Steve Sawyer, Christine B. Williams, M. Lynne Markus, Michael Tyworth, Dax D. Jacobson, Sonia Gantman, Martin Dias, Arthur P. Tomasino. 272-281 [doi]
• Conceptualizing smart city with dimensions of technology, people, and institutionsTaewoo Nam, Theresa A. Pardo. 282-291 [doi]
• Establishing government chief information officer systems: readiness assessmentElsa Estevez, Tomasz Janowski, Ignacio Marcovecchio, Adegboyega K. Ojo. 292-301 [doi]
• Young adults and online political participation: search strategies and the role of social mediaJens Grossklags, Lora Appel, Frank Bridges. 302-306 [doi]
• Young people's political participation on the internet in Germany: empowered ethnic minority groups?Viktoria Spaiser. 307-316 [doi]
• Opinion mining in social media: modeling, simulating, and visualizing political opinion formation in the webMichael Kaschesky, Pawel Sobkowicz, Guillaume Bouchard. 317-326 [doi]
• Comparing usability of government web portals during governor change of termsSergio González Martínez, Luis F. Luna-Reyes, Dolores E. Luna, José Ramón Gil-García, Rodrigo Sandoval-Almazán. 327-328 [doi]
• An ontology-based interactive tool to search documents in the U.S. patent systemSiddharth Taduri, Gloria T. Lau, Kincho H. Law, Hang Yu, Jay P. Kesan. 329-330 [doi]
• UICDS-based information sharing among emergency response application systemsVijay Atluri, Basit Shafiq, Soon Ae Chun, Ghulam Nabi, Jaideep Vaidya. 331-332 [doi]
• Smart cities and service integrationTaewoo Nam, Francisco Armando Aldama, Hafedh Chourabi, Sehl Mellouli, Theresa A. Pardo, José Ramón Gil-García, Hans Jochen Scholl, Adegboyega K. Ojo, Elsa Estevez, Lei Zheng. 333-334 [doi]
• Twitter use during an emergency event: the case of the UT Austin shootingLin Tzy Li, Seungwon Yang, Andrea L. Kavanaugh, Edward A. Fox, Steven D. Sheetz, Donald Shoemaker, Travis Whalen, Venkat Srinivasan. 335-336 [doi]
• System demonstration: a toolset for web-based peer review of scientific testimonyMark Deckert, Abram Stern, Warren Sack. 337-338 [doi]
• A reference architecture for records managementRicardo Vieira, José Luis Borbinha, Francisco Valdez, André Vasconcelos. 339-340 [doi]
• Inter-organizational collaboration and performance of state e-government portals in MexicoJosé Ramón Gil-García, Leonardo F. Vivanco, Luis F. Luna-Reyes, Rodrigo Sandoval-Almazán, Dolores E. Luna. 341-342 [doi]
• Government web portals performance evaluation using data envelopment analysisDolores E. Luna, Luis F. Luna-Reyes, José Ramón Gil-García, Rodrigo Sandoval-Almazán. 343-344 [doi]
• Understanding the impact of computing and information technology on critical challenges facing 21st century financial market regulatorsDjoko Sigit Sayogo, Theresa A. Pardo, Donna S. Canestraro. 345-346 [doi]
• Public and municipal services register: a back office system for one stop shop e-services portal in Russian federationEvgeny Styrin, Andrey Zhulin. 347-348 [doi]
• Local government websites: cases of innovation and best practices in MexicoRodrigo Sandoval-Almazán, Jeanett Mendoza Colín, José Ramón Gil-García, Luis F. Luna-Reyes, Dolores E. Luna. 349-350 [doi]
• First steps towards studying government information sharing and integration in metropolitan areasArmando Aldama-Nalda, José Ramón Gil-García. 351-352 [doi]
• Towards an ICTD pull model for servicing social demands in rural areas: invoking PPSPsNikos Kroustalias. 353-354 [doi]
• Massively participatory urban planning and design tools and process: the Betaville projectCarl Skelton, Martin Koplin, Vin Cipolla. 355-358 [doi]
• Secure government in cyberspace?Philip Seltsikas, Georgia K. Marsh, Myisha Frazier-McElveen, Thomas J. Smedinghoff. 359-361 [doi]
• Transnational digital government research collaborations: purpose, value, challengesSharon S. Dawes, G. Brian Burke, Mohammed A. Gharawi. 362-364 [doi]
• The policy challenges of universally usable e-governmentJohn Carlo Bertot, Paul T. Jaeger, Jonathan Lazar, Joshua Lehman, Alice Siempelkamp. 365-366 [doi]
• Investing in open government: applying lessons from research and practiceTheresa A. Pardo, Meghan E. Cook, Jana Hrdinová. 367-368 [doi]
• Research group on digital government in North America: a comparative and transnational agendaJosé Ramón Gil-García, Sehl Mellouli, Celene Navarrete, Theresa A. Pardo, Jing Zhang 0006, Luis F. Luna-Reyes. 369-370 [doi]
• Planning egovernment information systems: methods and experiences from the eG4M frameworkCarlo Batini, Gianluigi Viscusi. 371-372 [doi]
• DiscoverText: software training to unlock the power of textStuart W. Shulman. 373 [doi]
• Collecting, analyzing and visualizing tweets using open source toolsSeungwon Yang, Andrea L. Kavanaugh. 374-375 [doi]
• Interaction design for citizen engagement and digital governmentScott P. Robertson, Elizabeth A. Buie, Dianne Murray. 376-377 [doi]