iess 2013: International Conference on Exploring Service Science 1.3 2013

February 7, 2013-February 9, 2013 in Porto, Portugal

Call for Papers


CALL FOR PAPERS AND WORKSHOPS ******************************************************************* IESS 1.3 – The 4th International Conference on Exploring Service Science

Proceedings of IESS 1.3 will be published in the Springer Lecture Notes in Business Information Processing (LNBIP)

6-8 February 2013, Porto, Portugal www.fe.up.pt/iess1.3 iess1.3@fe.up.pt

36 Hours in Porto: http://travel.nytimes.com/2011/11/27/travel/36-hours-in-porto-portugal.html


INVITED KEY NOTE SPEAKERS

Eduardo de Souto Moura, University of Porto, Pritzker Architecture Prize winner 2011

Jim Spohrer, IBM Almaden Research Center


Organized by: FEUP: Faculdade de Engenharia, Universidade do Porto, Portugal (www.fe.up.pt)

With the support of: ISS: Institute of Service Science, Université de Genève, Switzerland (iss.unige.ch) SSI: Service Science and Innovation, Public Research Centre Henri Tudor, Luxembourg (www.ssi.tudor.lu)

In February 2013 the conference will be held in Porto, Portugal, declared by UNESCO as World Heritage in 1996. Porto is also the most important centre of education and research in the North of Portugal. The conference and associated workshops and panels will be held in the campus of FEUP, the School of Engineering of the University of Porto, in the heart of the main research and academic district of the city.


CONFERENCE THEME

ENHANCING SERVICE SYSTEM FUNDAMENTALS AND EXPERIENCES

Complex multi technology based service systems are being deployed covering most aspects of life in our society. The sustainability of service systems involves technical, economic, and social responsibility issues, and therefore its fundamentals need to be better understood. Opportunities for radical innovation arise in this environment, and new transdisciplinary exploratory work is deemed essential to address all the challenges being faced. Service system value co-creation requires also improved understanding of the experiences that are being designed for the benefit of everyone. Service Science needs to explore enhanced methods, approaches and techniques for a more sustainable and inclusive economy and society.


RELEVANT TOPICS

IESS 1.3 welcomes theoretical, experimental, or survey-based studies that make a novel contribution. Submissions should describe original, previously unpublished research, not currently under review by another conference or journal. Topics include, but are not limited to, the following:

  • Service engineering
  • Web-services
  • Service-oriented architectures
  • Ubiquitous and mobile services
  • Service orchestration
  • Enterprise architectures, service security and safety engineering
  • Service management, IS/IT service management, IS/IT governance
  • Compliance with laws and regulations
  • Project management for IS/IT services
  • Service evolution
  • QoS management
  • Business intelligence
  • Human concerns in service design, engineering and management
  • Conceptualizing and modelling service systems.
  • Serv(ic)ing a smart(er) society.
  • Managing knowledge for service centred innovation
  • Applications of services science: health, transportation and logistics, government…
  • Emerging issues and trends for IS/IT service
  • Innovations in business service models and modelling
  • Future trends in services and service science
  • Case studies and experience reports related to the above topics
  • Other topics on exploring service science

CALL FOR PAPERS AND SHORT PAPERS

The conference organisers solicit theoretical, experimental, or survey-based papers that make a novel contribution. Submissions should describe original, previously unpublished research, not currently under review by another conference or journal. Topics include, but are not restricted to, the areas indicated by the topics mentioned above.

Papers should not exceed 5,000 words. Short papers should not exceed 2,000 words. The best short papers will also be accepted for publication in the Proceedings. Submissions should follow the Springer Lecture Notes in Business Information Processing template available on the IESS 1.3 Web page.


PUBLICATION OF PAPERS

Proceedings of IESS will be published in the Springer Lecture Notes in Business Information Processing (LNBIP). The best papers of the conference will be proposed for publication (after revision and additional refereeing) in special issues of International Journals.

Proceedings of previous IESS Conferences have been published by Springer as Lecture Notes in Business Information Processing, ISSN 1865-1348:

  • IESS 1.2: Exploring Services Science, LNBIP 103, Springer, 2012, ISBN: 978-3-642-28226-3, Mehdi Snene (Eds).

  • IESS 1.1: Exploring Services Science, LNBIP 82, Springer, 2011, ISBN: 978-3-642-21546-9, Mehdi Snene, Jolita Ralyté, Jean-Henry Morin (Eds).

  • IESS 1.0: Exploring Services Science, LNBIP 53, Springer, 2010, ISBN: 978-3-642-14317-2, Jean-Henry Morin, Jolita Ralyté, Mehdi Snene (Eds).


SUBMISSIONS

Submission instructions can be found on the conference website www.fe.up.pt/iess1.3. Only electronic submissions through Easychair will be accepted.

As mentioned, submissions should follow the Springer Lecture Notes in Business Information Processing template available on the IESS 1.3 Web page.


CONFERENCE ORGANIZATION

Steering Committee Michel Leonard, Université de Genève, Switzerland michel.leonard@cui.unige.ch Eric Dubois, Centre de Recherche Public Henri Tudor, Luxembourg eric.dubois@tudor.lu João Falcão e Cunha, Universidade do Porto, Portugal jfcunha@fe.up.pt

General Chair João Falcão e Cunha, Univ. do Porto, Portugal jfcunha@fe.up.pt

Program co-Chairs Mehdi Snene, Université de Genève, Switzerland snene@cui.unige.ch Henriqueta Nóvoa, Universidade do Porto, Portugal hnovoa@fe.up.pt

Organising Committee co-Chairs Henriqueta Nóvoa, Universidade do Porto, Portugal hnovoa@fe.up.pt Isabel Horta, Universidade do Porto, Portugal imhorta@fe.up.pt Vera Miguéis, Universidade do Porto, Portugal vera.migueis@fe.up.pt

Workshop chairs Michel Leonard, Université de Genève, Switzerland, michel.leonard@cui.unige.ch Jean Henry Morin, Université de Genève, Switzerland, Jean-Henry.Morin@unige.ch Erik Proper, Centre de Recherche Public Henri Tudor, Luxembourg erik.proper@tudor.lu

Publicity and Communications co-Chairs Selmin Nurcan, Université Paris 1 - Sorbonne, France, selmin.nurcan@univ-paris1.fr José Palazzo, Universidade Federal do Rio Grande do Sul, Brazil, palazzo@inf.ufrgs.br

Website and Registration Support Ana Sofia Marques, Mercatura, Portugal iess1.3@mercatura.pt


PROGRAM COMMITTEE

Ahmed Seffah - Troyes University of Technology - France Ana Šaša - University of Ljubljana - Slovenia Andy Rindos - IBM - USA Anelize Van Biljon - University of the Free State - South Africa António Brito - University of Porto - Portugal Arash Golnam - EPFL - Switzerland Bernardo Almada Lobo - University of Porto - Portugal Bruno de Athayde Prata - Universidade Federal do Ceará - Brazil Camille Salinesi - University of Paris 1 - Sorbonne - France Claudia Lucia Roncancio - Grenoble University - France Claudio Pinhanez - IBM - Brazil Dimitri Konstantas - University of Genève - Switzerland Dominique Rieu - University of Grenoble - France Dorith Tavor - Sami Shamoon College of Engineering - Israel Eric Dubois - Centre de Recherche Public Henri Tudor - Luxembourg Geert Poels - Ghent University - Belgium George Pavlou - University College London - United Kingdom Gerhard Satzger - Karlsruhe Service Research Institute - Germany Gil Regev - EPFL - Switzerland Henriqueta Nóvoa - University of Porto - Portugal Hisham El-Shishiny - IBM Cairo Technology Development Center - Egypt Jaap Gordijn - University of Amsterdam - The Netherlands Jaelson Castro - Universidade Federal de Pernambuco - Brazil Jean-Henry Morin - University of Genève - Switzerland Jelena Zdravkovic - Stockholm University - Sweden Joan Pastor - Universitat Oberta de Catalunya - Spain João Falcão e Cunha - University of Porto - Portugal Jolita Ralyte - University of Genève - Switzerland Jonas Manamela - University of Limpopo - South Africa Jorge Cardoso - University of Coimbra - Portugal José Faria - University of Porto - Portugal José Palazzo - Universidade Federal do Rio Grande do Sul - Brazil Lia Patrício - University of Porto - Portugal Linda Macaulay - University of Manchester - United Kingdom Malgorzata - Poznan University of Technology - Poland María Valeria de Castro - Universidad Rey Juan Carlos - Spain Marion Lepmets - Centre de Recherche Public Henri Tudor - Luxembourg Marite Kirikova - Riga Technical University - Latvia Mark Davis - Bentley University - USA Mark Shlomo - Sami Shamoon College of Engineering - Israel Matthias Jarke - RWTH Aachen University - Germany Mehdi Snene - University of Genève - Switzerland Michel Léonard - University of Genève - Switzerland Miguel Mira da Silva - Technical University of Lisbon - Portugal Monica Dragoicea - University Politehnica of Bucharest - Romania Natalia Kryvinska - University of Vienna - Austria Olivier Zephir - Centre de Recherche Public Henri Tudor - Luxembourg Paul Lillrank - Aalto University - Finland Paul Maglio - UC Merced and IBM - USA Pere Botella - Universitat Politecnica de Catalunya - Spain Pieter De Leenheer - VU University Amsterdam - The Netherlands Regina Frei - Cranfield University - United Kingdom Riichiro Mizoguchi - Osaka University - Japan Ruth Raventós - Universitat Politecnica de Catalunya - Spain Selmin Nurcan - University of Paris 1 - Sorbonne - France Sergio Mancini - Centro Universitário SENAC - Brazil Soe-Tsyr (Daphne) Yuan - National Chengchi University, Taiwan Sorin-Aurel Moraru - Transilvania Univ. of Brasov - Romania Takayuki Ito - Nagoya Institute of Technology - Japan Taro Kanno - University of Tokyo - Japan Theodor Borangiu - University Politehnica of Bucharest - Romania Tomáš Pitner - Masaryk University - Czech Republic Vicente Pelechano - Universitat Politecnica de Catalunya - Spain Victoria Torres - Universitat Politecnica de Catalunya - Spain Wenjuan Zhang - University of Warwick - United Kingdom


Visit the IESS 1.3 web page: IESS 1.3 - The 4th International Conference on Exploring Service Science ENHANCING SERVICE SYSTEM FUNDAMENTALS AND EXPERIENCES www.fe.up.pt/iess1.3 iess1.3@fe.up.pt

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– IESS 1.2 (February 2012): http://iess.unige.ch/