| 1 | -- | 15 | Sushil Kumar Singla, Himanshu Aggarwal. Status of e-governance in the state of Punjab (India): an analytical study |
| 16 | -- | 38 | Zhenglun Chen. US e-government headings and their ideology |
| 39 | -- | 58 | Christopher G. Reddick, Patricia A. Jaramillo. New digital media use and preferences for government: a survey of Canadians |
| 59 | -- | 82 | Hind Lamharhar, Adil Kabbaj, Dalila Chiadmi, Laila Benhlima. An e-government knowledge model: 'e-customs' case study |
| 83 | -- | 100 | Norshila Shaifuddin, Mohd Jasmi Md. Piah, Raja Noriza Raja Ariffin. The needs and criteria of kiosks in supporting e-government |
| 101 | -- | 132 | Abdoullah Fath-Allah, Laila Cheikhi, Rafa E. Al-Qutaish, Ali Idri. E-government portals best practices: a comprehensive survey |