| 109 | -- | 122 | Silke Jütte, Marc Albers, Ulrich W. Thonemann, Knut Haase. Optimizing Railway Crew Scheduling at DB Schenker |
| 123 | -- | 134 | Peter van Huigenbosch, Joris van de Klundert, Laurens Wormer. ANWB Automates and Improves Service Personnel Dispatching |
| 135 | -- | 148 | Jude Buquid, David Gibson, Paul Huppert. HD Supply Facilities Maintenance Uses Diluted Discounts to Optimize Purchasing Opportunities |
| 149 | -- | 163 | Kevin C. Furman, Jin-Hwa Song, Gary R. Kocis, Michael K. McDonald, Philip H. Warrick. Feedstock Routing in the ExxonMobil Downstream Sector |
| 164 | -- | 176 | Sue Abdinnour. Hawker Beechcraft Uses a New Solution Approach to Balance Assembly Lines |
| 177 | -- | 181 | Philip Hans Franses. Averaging Model Forecasts and Expert Forecasts: Why Does It Work? |
| 182 | -- | 193 | Richard J. Schonberger. ASP, The Art and Science of Practice: Taking the Measure of Lean: Efficiency and Effectiveness |
| 194 | -- | 196 | Michael J. Bailey, John Snapp, Subramani Yetur, Jeffrey S. Stonebraker, Steven A. Edwards, Aaron Davis, Robert Cox. Practice Summaries: American Airlines Uses Should-Cost Modeling to Assess the Uncertainty of Bids for Its Full-Truckload Shipment Routes |
| 197 | -- | 203 | Gene Woolsey. The Fifth Column: Using Operations Research to Model a Way to (Successfully!) Teach Humanities to Engineers and Scientists in Such a Way as to Inspire Cultural Breadth and Lifelong Learning |
| 204 | -- | 208 | Robert E. Levasseur. People Skills: Optimizing Team Development and Performance |
| 209 | -- | 210 | Graham K. Rand. Book Reviews |
| 214 | -- | 0 | Andres Weintraub, Alexandra M. Newman. Call for Papers ::::Interfaces:::: Special Issue: Operations Research in Mining |