| 253 | -- | 0 | Janice C. Sipior. From the Editor |
| 254 | -- | 0 | Janice C. Sipior. BookISMs Columnist |
| 255 | -- | 257 | Euripidis Loukis, Yannis Charalabidis, Jeremy Millard. From the Special Issue Editors: European Research on Electronic Citizen Participation and Engagement in Public Policy Making |
| 258 | -- | 268 | Marijn Janssen, Yannis Charalabidis, Anneke Zuiderwijk. Benefits, Adoption Barriers and Myths of Open Data and Open Government |
| 269 | -- | 283 | Marinos Themistocleous, Nahed Amin Azab, Muhammad Mustafa Kamal, Maged Ali, Vincenzo Morabito. Location-Based Services for Public Policy Making: The Direct and Indirect Way to e-Participation |
| 284 | -- | 294 | Euripidis Loukis, Maria Wimmer. A Multi-Method Evaluation of Different Models of Structured Electronic Consultation on Government Policies |
| 295 | -- | 304 | Panagiotis Panagiotopoulos, Christopher Moody, Tony Elliman. Institutional Diffusion of eParticipation in the English Local Government: Is Central Policy the Way Forward? |
| 305 | -- | 320 | Vishanth Weerakkody, Yogesh Kumar Dwivedi, Ramzi El-Haddadeh, Ahlam Almuwil, Ahmad Ghoneim. Conceptualizing E-Inclusion in Europe: An Explanatory Study |
| 321 | -- | 330 | Efthimios Tambouris, Ann Macintosh, Simon Smith, Eleni Panopoulou, Konstantinos A. Tarabanis, Jeremy Millard. Understanding eParticipation State of Play in Europe |
| 331 | -- | 337 | Burke T. Ward, Janice C. Sipior, Labhras MacGabhann. The E-Commerce Sales and Use Tax Controversy: Is the End Near? |
| 338 | -- | 339 | Robert L. Glass. A Study About Software Maintenance |