- Adi Wolfson, Antonio Dominguez-Ramos, Angel Irabien. From Goods to Services: The Life Cycle Assessment Perspective. JoSSR, 11(1):17-45, 2019.
- Terje Slåtten, Gudbrand Lien, Ella Lupina, Knut Arne Gravingen. Promoting an Internal Market-Oriented Culture (IMOC) in Healthcare Services. JoSSR, 11(2):157-182, 2019.
- Naghmeh Nik Bakhsh. Co-creation of Service Recovery and Post-Recovery Responses: The Impact of Cultural Values Orientations and Outcome Favorability. JoSSR, 11(2):133-155, 2019.
- Mohammad Hossein Shafiabadi, Arman Kavoosi Ghafi, Davood Dehghan Manshady, Negar Nouri. New Method to Improve Energy Savings in Wireless Sensor Networks by Using SOM Neural Network. JoSSR, 11(1):1-16, 2019.
- Hsiangtsai Chiang, Chiu-Ta Chang. Introduction to and Application Analysis of Taiwan's NHI-MediCloud System. JoSSR, 11(1):93-115, 2019.
- Hyunsoo Kim. Service Science: Past, Present, and Future. JoSSR, 11(2):117-132, 2019.
- Seung Ik Baek, Soon-Han Bae. The Effect of Social Network Centrality on Knowledge Sharing. JoSSR, 11(2):183-202, 2019.
- Kuen-Suan Chen, Peir-Chyi Lii, Shao-Yu Li, Chun-Min Yu. Developing a Fuzzy Verification Method of Performance Improvement Using Satisfaction Index. JoSSR, 11(2):203-219, 2019.
- Marko Mäki, Teemu Kokko. Digital Tools in Service Competence Development - Case: Learning Verbal Judo Digitally. JoSSR, 11(1):69-91, 2019.
- Alireza Souri, Monire Norouzi. A State-of-the-Art Survey on Formal Verification of the Internet of Things Applications. JoSSR, 11(1):47-67, 2019.