| 132 | -- | 142 | Selvamuthu Dharmaraja, Vaneeta Jindal, Upkar Varshney. Reliability and Survivability Analysis for UMTS Networks: An Analytical Approach |
| 143 | -- | 156 | Antonio Capone, Jocelyne Elias, Fabio Martignon. Models and Algorithms for the Design of Service Overlay Networks |
| 157 | -- | 167 | Xue Liu, Jin Heo, Lui Sha, Xiaoyun Zhu. Queueing-Model-Based Adaptive Control of Multi-Tiered Web Applications |
| 168 | -- | 177 | Tapan Kumar Nayak, Anindya Neogi, Ravi Kothari. Visualization and Analysis of System Monitoring Data using Multi-resolution Context Information |
| 178 | -- | 187 | Jacques Philippe Sauvé, Rodrigo Santos, Rodrigo Rebouças, Antão Moura, Claudio Bartolini. Change Priority Determination in IT Service Management Based on Risk Exposure |