Investigating the Role of Twitter in E-Governance by Extracting Information on Citizen Complaints and Grievances Reports

Swati Agarwal 0001, Ashish Sureka. Investigating the Role of Twitter in E-Governance by Extracting Information on Citizen Complaints and Grievances Reports. In P. Krishna Reddy, Ashish Sureka, Sharma Chakravarthy, Subhash Bhalla, editors, Big Data Analytics - 5th International Conference, BDA 2017, Hyderabad, India, December 12-15, 2017, Proceedings. Volume 10721 of Lecture Notes in Computer Science, pages 300-310, Springer, 2017. [doi]

Abstract

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