Failure at Delivery phase in E-Retailing: examining the Interactive effect of Recovery Factors - Conceptualization and Preliminary Result

Hamed Jafarzadeh 0001, Mahdi Tafti, Babak Sohrabi. Failure at Delivery phase in E-Retailing: examining the Interactive effect of Recovery Factors - Conceptualization and Preliminary Result. In Frantz Rowe, Redouane El Amrani, Moez Limayem, Sue Newell, Nancy Pouloudi, Eric van Heck, Ali El Quammah, editors, 28th European Conference on Information Systems - Liberty, Equality, and Fraternity in a Digitizing World, ECIS 2020, Marrakech, Morocco, June 15-17, 2020. 2020. [doi]

@inproceedings{0001TS20,
  title = {Failure at Delivery phase in E-Retailing: examining the Interactive effect of Recovery Factors - Conceptualization and Preliminary Result},
  author = {Hamed Jafarzadeh 0001 and Mahdi Tafti and Babak Sohrabi},
  year = {2020},
  url = {https://aisel.aisnet.org/ecis2020_rip/44},
  researchr = {https://researchr.org/publication/0001TS20},
  cites = {0},
  citedby = {0},
  booktitle = {28th European Conference on Information Systems - Liberty, Equality, and Fraternity in a Digitizing World, ECIS 2020, Marrakech, Morocco, June 15-17, 2020},
  editor = {Frantz Rowe and Redouane El Amrani and Moez Limayem and Sue Newell and Nancy Pouloudi and Eric van Heck and Ali El Quammah},
}