This author has not been identified. It may be one of the following persons: Look up 'Wil M. P. van der Aalst' in GoogleThis author has not been identified. Look up 'Marlon Dumas' in GoogleThis author has not been identified. Look up 'Florian Gottschalk' in GoogleThis author has not been identified. Look up 'Arthur H. M. ter Hofstede' in GoogleThis author has not been identified. Look up 'Marcello La Rosa' in GoogleThis author has not been identified. Look up 'Jan Mendling' in Google