Risk identification and project health prediction in IT service management - researchr publication authors

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Geraldine Abbott, Nikos Anerousis, Forrest Gordon, Allen Grussing, Sergey Makogon, Paul Manore, Fiona Humphries, Joan Sherry, Shu Tao. Risk identification and project health prediction in IT service management. In IEEE/IFIP Network Operations and Management Symposium, NOMS 2010, 19-23 April 2010, Osaka, Japan. pages 724-733, IEEE, 2010. [doi]

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