An empirical model of customer service quality and customer loyalty in an international electronics company

Amjad A. Abu-ElSamen, Mamoun N. Akroush, Ameen L. Al-Sayed, Hasan J. Hasan. An empirical model of customer service quality and customer loyalty in an international electronics company. IJEB, 10(1):39-63, 2012. [doi]

Abstract

Abstract is missing.