Ifeoma Adaji, Kiemute Oyibo, Julita Vassileva. Understanding Low Review Ratings in Online Communities: A Personality Based Approach. In Rita Orji, Maurits Kaptein, Jaap Ham, Kiemute Oyibo, Joshua C. Nwokeji, editors, Proceedings of the Third International Workshop on Personalization in Persuasive Technology co-located with the 13th International Conference on Persuasive Technology, PPT@PERSUASIVE 2018, Waterloo, Canada, April 16, 2018. Volume 2089 of CEUR Workshop Proceedings, pages 34-42, CEUR-WS.org, 2018. [doi]