From the ladder to the matrix: moving to self-directed, cross-functional work teams

Teri Adams, Jo Ella Coles, Patrick V. McGregor. From the ladder to the matrix: moving to self-directed, cross-functional work teams. In Proceedings of the 21st Annual ACM SIGUCCS Conference on User Services, November 7-10, 1993, San Diego, California, USA. pages 308-316, ACM, 1993. [doi]

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