Johanna Aicher, Flavia Asiimwe, Bujinlkham Batchuluun, Miriam Hauschild, Martina Zöhrer, Roman Egger. Online Hotel Reviews: Rating Symbols or Text... Text or Rating Symbols? That Is the Question!. In Alessandro Inversini, Roland Schegg, editors, Information and Communication Technologies in Tourism 2016, ENTER 2016, Proceedings of the International Conference in Bilbao, Spain, February 2-5, 2016. pages 369-382, Springer, 2016. [doi]
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