Enabling Analysis of User Engagements Across Multiple Online Communication Channels

Zaenal Akbar, Anna Fensel, Dieter Fensel. Enabling Analysis of User Engagements Across Multiple Online Communication Channels. In Emmanouel Garoufallou, Sirje Virkus, Rania Siatri, Damiana Koutsomiha, editors, Metadata and Semantic Research - 11th International Conference, MTSR 2017 Tallinn, Estonia, November 28 - December 1, 2017, Proceedings. Volume 755 of Communications in Computer and Information Science, pages 147-159, Springer, 2017. [doi]

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