Examining the Influence of Mobile Store Features on User E-Satisfaction: Extending UTAUT2 with Personalization, Responsiveness, and Perceived Security and Privacy

Ali Abdallah Alalwan, Abdullah M. Baabdullah, Nripendra P. Rana, Yogesh K. Dwivedi, Hatice Kizgin. Examining the Influence of Mobile Store Features on User E-Satisfaction: Extending UTAUT2 with Personalization, Responsiveness, and Perceived Security and Privacy. In Ilias O. Pappas, Patrick Mikalef, Yogesh K. Dwivedi, Letizia Jaccheri, John Krogstie, Matti Mäntymäki, editors, Digital Transformation for a Sustainable Society in the 21st Century - 18th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2019, Trondheim, Norway, September 18-20, 2019, Proceedings. Volume 11701 of Lecture Notes in Computer Science, pages 50-61, Springer, 2019. [doi]

Abstract

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