Meldie Apag. Inbound Technical Support in Contact Centers of Northern Mindanao, Philippines: Toward a Grounded Theory. In Rajendra K. Bandi, Rajiv Kishore, Daniel Beimborn, Rajeev Sharma, Shirish C. Srivastava, editors, Proceedings of the 2017 ACM SIGMIS Conference on Computers and People Research, SIGMIS-CPR 2017, Bangalore, India, June 21-23, 2017. pages 187-188, ACM, 2017. [doi]
Abstract is missing.