Theo Araujo. Living up to the chatbot hype: The influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions. Computers in Human Behavior, 85:183-189, 2018. [doi]
@article{Araujo18,
title = {Living up to the chatbot hype: The influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions},
author = {Theo Araujo},
year = {2018},
doi = {10.1016/j.chb.2018.03.051},
url = {https://doi.org/10.1016/j.chb.2018.03.051},
researchr = {https://researchr.org/publication/Araujo18},
cites = {0},
citedby = {0},
journal = {Computers in Human Behavior},
volume = {85},
pages = {183-189},
}