Helen Ashman, Tim J. Brailsford, Peter Brusilovsky. Personal Services: Debating the Wisdom of Personalisation. In Marc Spaniol, Qing Li, Ralf Klamma, Rynson W. H. Lau, editors, Advances in Web Based Learning - ICWL 2009, 8th International Conference, Aachen, Germany, August 19-21, 2009. Proceedings. Volume 5686 of Lecture Notes in Computer Science, pages 1-11, Springer, 2009.
Abstract is missing.