Siddhartha Asthana, Pushpendra Singh, Amarjeet Singh. Exploring the usability of interactive voice response system's design. In Bill Thies, Amit Nanavati, editors, Annual Symposium on Computing for Development, ACM DEV '13, Bangalore, India - January 11 - 12, 2013. pages 36, ACM, 2013. [doi]
Abstract is missing.