Service System Design (SSD) Innovation through Consumer Participation

Arzoo Atiq, Ananth Srinivasan, Lesley Gardner. Service System Design (SSD) Innovation through Consumer Participation. In 19th Americas Conference on Information Systems, AMCIS 2013, Chicago, Illinois, USA, August 15-17, 2013. Association for Information Systems, 2013. [doi]

Abstract

Abstract is missing.