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WebQual: An Exploration of Web-Site Quality

Stuart J. Barnes, Richard T. Vidgen. WebQual: An Exploration of Web-Site Quality. In Proceedings of the 8th European Conference on Information Systems, Trends in Information and Communication Systems for the 21st Century, ECIS 2000, Vienna, Austria, July 3-5, 2000. pages 298-305, 2000. [doi]

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