Process Mining-Driven Optimization of a Consumer Loan Approvals Process - The BPIC 2012 Challenge Case Study

Arjel D. Bautista, Lalit Wangikar, Syed M. Kumail Akbar. Process Mining-Driven Optimization of a Consumer Loan Approvals Process - The BPIC 2012 Challenge Case Study. In Marcello La Rosa, Pnina Soffer, editors, Business Process Management Workshops - BPM 2012 International Workshops, Tallinn, Estonia, September 3, 2012. Revised Papers. Volume 132 of Lecture Notes in Business Information Processing, pages 219-220, Springer, 2012. [doi]

Abstract

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