From e-business strategy to IT resource management: A strategy-centric approach to timely scheduling web requests in B2C environments

Adriana Beal, Daniel Mossé. From e-business strategy to IT resource management: A strategy-centric approach to timely scheduling web requests in B2C environments. In Claudio Bartolini, Akhil Sahai, Jacques Philippe Sauvé, editors, Proceedings of BDIM 2008, 3rd IEEE/IFIP International Workshop on Business-Driven IT Management, April 7, 2008, Salvador, Brazil. pages 89-97, IEEE, 2008. [doi]

Abstract

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