Paul Beam, Diane Burke. Learners as authors: helping ESL employees in a Canadian bank prepare customer relations and documentation material. In Nina Wishbow, editor, Proceedings of the 12th Annual International Conference on Documentation: technical communications at the great divide, SIGDOC 1994, Banff, Alberta, Canada, October 2-5, 1994. pages 96-104, ACM, 1994. [doi]
Abstract is missing.