For Myself or Others? How App Service Design Affects Physical Retail Experience

Ines Beeck, Steffen Jahn, Waldemar Toporowski. For Myself or Others? How App Service Design Affects Physical Retail Experience. In Jan Pries-Heje, Sudha Ram, Michael Rosemann, editors, Proceedings of the International Conference on Information Systems - Bridging the Internet of People, Data, and Things, ICIS 2018, San Francisco, CA, USA, December 13-16, 2018. Association for Information Systems, 2018. [doi]

Abstract

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