Nadine Blinn. Improving information processing capacities in service value chains: design concept, prototype and evaluation. In Virpi Kristiina Tuunainen, Matti Rossi, Joe Nandhakumar, editors, 19th European Conference on Information Systems, ECIS 2011, Helsinki, Finland, June 9-11, 2011. pages 153, 2011. [doi]
Abstract is missing.