Automatic Analysis of Customer Feedback and Inquiries

Ulrich Bohnacker, Lars Dehning, Jürgen Franke, Ingrid Renz. Automatic Analysis of Customer Feedback and Inquiries. In ICEIS (2). pages 1162-1165, 2001.

@inproceedings{BohnackerDFR01,
  title = {Automatic Analysis of Customer Feedback and Inquiries},
  author = {Ulrich Bohnacker and Lars Dehning and Jürgen Franke and Ingrid Renz},
  year = {2001},
  tags = {analysis},
  researchr = {https://researchr.org/publication/BohnackerDFR01},
  cites = {0},
  citedby = {0},
  pages = {1162-1165},
  booktitle = {ICEIS (2)},
}