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Measuring Process Innovations and Improvements

Anna Börjesson, Anders Baaz, Jan Pries-Heje, Magnus Timmerås. Measuring Process Innovations and Improvements. In Tom McMaster, David Wastell, Elaine Ferneley, Janice I. DeGross, editors, Organizational Dynamics of Technology-Based Innovation: Diversifying the Research Agenda - IFIP TC 8 WG 8.6 International Working Conference, June 14-16, Manchester, UK. Volume 235 of IFIP, pages 197-216, Springer, 2007. [doi]

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