France Bouthillier, Kathleen Shearer. Assessing Collaborative Tools from an Information-Processing Perspective: Identification of Value-Added Processes. In 12th IEEE International Workshops on Enabling Technologies (WETICE 2003), Infrastructure for Collaborative Enterprises, 9-11 June 2003, Linz, Austria. pages 142-147, IEEE Computer Society, 2003. [doi]
Abstract is missing.