Jessica Bras, Huib Aldewereld, Quenten Verburg, Martijn Warnier, Marijn Janssen. The Duality of Technology: ICT as an enabler and inhibiter in Business Process improvement. In 22nd Americas Conference on Information Systems, AMCIS 2016, San Diego, CA, USA, August 11-14, 2016. Association for Information Systems, 2016. [doi]
Abstract is missing.