Paolo Bresciani, Paolo Donzelli. The Agent at the Center of the Requirements Engineering Process: A Framework for Complex Socio-technical Systems. In Carlos José Pereira de Lucena, Alessandro F. Garcia, Alexander B. Romanovsky, Jaelson Castro, Paulo S. C. Alencar, editors, Software Engineering for Multi-Agent Systems II, Research Issues and Practical Applications [the book is a result of SELMAS 2003]. Volume 2940 of Lecture Notes in Computer Science, pages 1-18, Springer, 2003. [doi]
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