Paolo Bresciani, Paolo Donzelli, Angela Forte. Requirements Engineering for Knowledge Management in eGovernment. In Maria Wimmer, editor, Knowledge Management in Electronic Government, 4th IFIP International Working Conference, KMGov 2003, Rhodes, Greece, May 26-28, 2003, Proceedings. Volume 2645 of Lecture Notes in Computer Science, pages 48-59, Springer, 2003. [doi]