Creating an E-Commerce Environment Where Consumers Are Willing to Share Personal Information

Carolyn Brodie, Clare-Marie Karat, John Karat. Creating an E-Commerce Environment Where Consumers Are Willing to Share Personal Information. In Clare-Marie Karat, Jan O. Blom, John Karat, editors, Designing Personalized User Experiences in eCommerce. Volume 5 of Human-Computer Interaction Series, pages 185-206, Kluwer, 2004. [doi]

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