Amy Bruckman, Catalina Danis, Cliff Lampe, Janet Sternberg, Chris Waldron. Managing deviant behavior in online communities. In Gary M. Olson, Robin Jeffries, editors, Extended Abstracts Proceedings of the 2006 Conference on Human Factors in Computing Systems, CHI 2006, Montréal, Québec, Canada, April 22-27, 2006. pages 21-24, ACM, 2006. [doi]
Abstract is missing.