Martin Brüggemeier, Angela Dovifat, Klaus Lenk. Open Choice : Improving Public Sector Performance with Process Reorganization Methodology. In Maria Wimmer, Hans Jochen Scholl, Åke Grönlund, Kim Viborg Andersen, editors, Electronic Government, 5th International Conference, EGOV 2006, Krakow, Poland, September 4-8, 2006, Proceedings. Volume 4084 of Lecture Notes in Computer Science, pages 186-194, Springer, 2006. [doi]
Abstract is missing.