Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments

Ryan W. Buell, Kamalini Ramdas, Nazli Sönmez, Kavitha Srinivasan, Rengaraj Venkatesh. Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments. Manufacturing & Service Operations Management, 26(1):154-166, January 2024. [doi]

Abstract

Abstract is missing.