Joe Butler, Juan Lambea, Michael Nolan, Wolfgang Theilmann, Francesco Torelli, Ramin Yahyapour, Annamaria Chiasera, Marco Pistore. SLAs Empowering Services in the Future Internet. In John Domingue, Alex Galis, Anastasius Gavras, Theodore Zahariadis, Dave Lambert, Frances Cleary, Petros Daras, Srdjan Krco, Henning Müller, Man-Sze Li, Hans Schaffers, Volkmar Lotz, Federico Alvarez, Burkhard Stiller, Stamatis Karnouskos, Susanna Avessta, Michael Nilsson, editors, The Future Internet - Future Internet Assembly 2011: Achievements and Technological Promises. Volume 6656 of Lecture Notes in Computer Science, pages 327-338, Springer, 2011. [doi]