Unveiling Practices of Customer Service Content Curators of Conversational Agents

Heloisa Candello, Claudio S. Pinhanez, Michael J. Muller, Mairieli Wessel. Unveiling Practices of Customer Service Content Curators of Conversational Agents. PACMHCI, 6(CSCW2):1-33, 2022. [doi]

Abstract

Abstract is missing.