External Links

Cite Key

Statistics

  • References: 0
  • Cited by: 0
  • Reviews: 0
  • Bibliographies: 0

PDF

Researchr

Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.

Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.

Customer Service in Social Media: An Empirical Study of the Airline Industry

Matthias Carnein, Leschek Homann, Heike Trautmann, Gottfried Vossen, Karsten Kraume. Customer Service in Social Media: An Empirical Study of the Airline Industry. In Bernhard Mitschang, Norbert Ritter, Holger Schwarz, Meike Klettke, Andreas Thor, Oliver Kopp, Matthias Wieland, editors, Datenbanksysteme für Business, Technologie und Web (BTW 2017), 17. Fachtagung des GI-Fachbereichs „Datenbanken und Informationssysteme" (DBIS), 6.-10. März 2017, Stuttgart, Germany, Workshopband. Volume P-266 of LNI, pages 33-40, GI, 2017.

Abstract

Abstract is missing.

runs on