Loredana Cerrato, Susanne Ekeklint. Evaluating Users' Reactions to Human-Like Interfaces. In Zsófia Ruttkay, Catherine Pelachaud, editors, From Brows to Trust - Evaluating Embodied Conversational Agents. Volume 7 of Human-Computer Interaction Series, pages 101-124, Kluwer, 2004. [doi]
Abstract is missing.