Hsin-Chieh Chao, Kai-An Tang, Yin-Hsin Liu, Chang-Yu Hsu. Using kernel density estimation to target customer complaint handling service. In 19th Asia-Pacific Network Operations and Management Symposium, APNOMS 2017, Seoul, Korea (South), September 27-29, 2017. pages 215-218, IEEE, 2017. [doi]
Abstract is missing.