Veena Chattaraman, Wi-Suk Kwon, Juan E. Gilbert, Kassandra Ross. Should AI-Based, conversational digital assistants employ social- or task-oriented interaction style? A task-competency and reciprocity perspective for older adults. Computers in Human Behavior, 90:315-330, 2019. [doi]
@article{ChattaramanKGR19,
title = {Should AI-Based, conversational digital assistants employ social- or task-oriented interaction style? A task-competency and reciprocity perspective for older adults},
author = {Veena Chattaraman and Wi-Suk Kwon and Juan E. Gilbert and Kassandra Ross},
year = {2019},
doi = {10.1016/j.chb.2018.08.048},
url = {https://doi.org/10.1016/j.chb.2018.08.048},
researchr = {https://researchr.org/publication/ChattaramanKGR19},
cites = {0},
citedby = {0},
journal = {Computers in Human Behavior},
volume = {90},
pages = {315-330},
}